Records Department Hours:

Mon-Fri 8AM to 4PM

(except holidays)

All records requests are processed in the order they are received, depending on the complexity of the request, and are provided in accordance with any applicable laws.  Requests can be mailed, emailed or delivered in person 24/7.  

For any records related questions, please contact the Records Department directly at:

508-759-4420 ext 8010

It is preferred that the Request for Police Report form be included with any record request; however, the department also accepts written requests via email at the above address or First Class Mail.  Requests will be responded to within 10 business days with either the requested document(s) or an estimate for the cost to produce the records.  Business days exclude holidays and weekends.  If there is a cost, the payment must be received before the record is provided.

Requests can still be made in person at the police station at any time in person.  Be aware that in-person requests for most reports are not provided instantly and may take up to 10 business days to process.  Reports are also not available until the officer completes the investigation and the report has been approved by a supervisor.

Some police reports may have portions that are either required to be redacted by law, are not considered public records, or are exempt from public disclosure.  Frequent examples of public records exemptions include:

1. Any information related to domestic violence         criminal harassment, or sexual related Crimes
2. Abuse Prevention Order (209A) and Harassment

    Prevention Order (258E)

3. Some information concerning juveniles (under         the age of 18) and juvenile delinquency cases

4. Open law enforcement investigations

5. Witness information

6. Social Security, bank account, driver’s license        numbers and other personal identifying                  information.

7. Criminal Offender Record Information (CORI)

8. Personal medical information

9. Registry of Motor Vehicle information

10. Names of Firearms Licensees/Applicants

Massachusetts Public Records Law and applicable exemptions can be found on the website of Massachusetts Secretary of State.

Download a Form


BUSINESS:  508-759-4420


POLICE CHIEF: Brandon M. Esip